Tag Archives: Change

6 laws of customer experience by Bruce Temkin

Great short e-book about customer experience. Full of great thoughts and great insights in compact form. Mandatory to read to everyone working in any role in any company. 6 laws of customer experience by Bruce Temkin I loved the sentence: … Continue reading

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What happened to “what’s on your mind box”?

Just a regular Saturday morning. I was drinking coffee and opened laptop and went to Facebook to say something funny about the amount of snow it has rained in past days here. But whaaat had happened!!! There’s no “what’s in … Continue reading

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