Author Archives: Henri Hämäläinen

About Henri Hämäläinen

Dad, blogger, IT-worker, sportsman, occasional photographer. Blogging about wide variety of subjects in English (www.henrihamalainen.com) and about sports and exercising in Finnish (kurheilua.blogspot.com) .

Lost in UX closed for good

This blog is not updated anymore. I didn’t find the time needed for this project. – I’ll continue blogging randomly about consumer experience, user experience and SW development at my original blog Web Wanderer (www.henrihamalainen.com): I’ve also recently started a … Continue reading

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IKEA just gets it

Yesterday I was at Ikea and noticed how cleverly they place their goods. They are really thinking the whole consumer experience and actual needs of the person. That of course helps on their sales, but it’s also really convenient for … Continue reading

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Explanations to eye movement patters

Excellent article in vanseodesign blog about Gutenberg Diagram, Z-Pattern and F-Pattern. These are terms I’ve seen and heard so many times when people are explaining designs and talking about certain decisions in designs. I found this post really valuable information … Continue reading

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Vintage gone wrong?

It’s been a trend to make vintage versions of current products. You’ve seen it with all. Many brands have taken their old ad’s, logos, fonts or packaging and republished those. Most of those look cool and fine and are actually … Continue reading

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Building customer experience needs everybody

Excellent metaphor for building customer experience in the company. Blog post from Perfect Customer Experience blog: Imagine a football team in which: Only 4 in 11 players know what the objective of the game is 7 in 11 players don’t … Continue reading

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Netflix 5 percent rule

”Simple trumps complete” – a 5% feature (used by less than 5% of all users) is a distraction for all the other users, and is better removed, unless its really critical (a small number of users do need to cancel … Continue reading

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Interesting Experience Design Framework from Jordan Julien

Interesting framework for experience design in strategy work from Jordan Julien. It gives excellent ideas what could and should be done when creating products. As my background is in the RnD, I’m bit worried about thinking of creating UX before … Continue reading

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6 laws of customer experience by Bruce Temkin

Great short e-book about customer experience. Full of great thoughts and great insights in compact form. Mandatory to read to everyone working in any role in any company. 6 laws of customer experience by Bruce Temkin I loved the sentence: … Continue reading

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Blind spots when looking a web page

Good post about findings in usability tests. Specially blind spots where users don’t find something that is related to other content. Here’s 4 tips from CX Partners and the actual post: 4 Tips for positioning filter controls You won’t go … Continue reading

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CX vs UX

I’ve been wondering about the terminology round UX. Here’s nice video to explain what they in Forrester thing about CX and UX. I’m going to start talk more about CX when I refer to more holistic view on user experience … Continue reading

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